Terms and Conditions

Welcome to https://ahelp.com/, a website managed by A-Help Limited. Your use of this website is subject to the Terms and Conditions detailed herein, as well as any additional policies and all relevant laws and regulations. It’s your responsibility to ensure compliance with any applicable local laws and regulatory requirements.

In the case that you do not agree with any of these rules, statements, or limitations, you are prohibited from accessing or using this website.

From the moment of your first access to this site, these Terms and Conditions are binding and will remain in effect indefinitely.

In the event that any provision of these Terms and Conditions is deemed unenforceable or invalid for any reason, it will not impact the enforceability or validity of the remaining provisions. All the policies, rules, and prerequisites laid out in these Terms & Conditions apply to the parts of our website as specified in the ‘Definitions’ section, under the term “Website”.

You are not allowed to access or use the Services or the Website if You are located, incorporated or otherwise established in, or a citizen or resident of any sanctioned country, including Iran, Syria, North Korea, Crimea, or Sudan; (together, the “Restricted Jurisdictions”). We may, in its sole discretion, implement controls to restrict access to the Services or the Website in any of the Restricted Jurisdictions. We reserve the right to close any access to our Website immediately upon discovery you are accessing the Website or Services in violation of these restrictions.

1. Definitions

“Website” means an aggregate amount of the web pages available at https://ahelp.com/ and all subdomains thereof, where the Services are realized.

“Services” refer to various types of information services and access to academic guides, academic samples, homework help, and related software products featured on AHelp Hub.

“Terms & Conditions”, “Terms”, or “T&C” refer to these specific Terms & Conditions, as well as any other of the included policies, as a whole or separately (depending on the context).

“We”, “Us”, “Ours”, “AHelp Learning Hub”, “AHelp”, Company means https://ahelp.com/, as well as the underlying legal entity and the owner of the website, namely A-Help Limited, a company registered under the laws of Cyprus with its registered address at Vasili Michailidi, 9, Limassol, Cyprus, 3026.

“User”, “You”, “Client”, “Customer” “Subscriber” means a natural person who is registered on the Website and using our Services.

“Subscription” refers to an ongoing electronic commitment from the Client for a range of paid Services. The Subscription outlines the overall scope of work and any specific requirements the Client has for the provided assistance. A Subscription comprises the entire agreement, submitted electronically through our website by the Client, including access to a variety of services and relevant consumer stipulations.

“Order” constitutes an electronic request by the Client for a specific paid Service, detailing the scope of work and other client-specified requirements for the service product. It is a formal request made via the Website, encompassing the entirety of the work and the client’s detailed requirements.

“Product” is the result of a specific Service, which comes as original content, written and delivered to the Client in accordance to his or her inquiry as a digital document.

“Account” refers to the personal account of the User, along with the relevant personal data protected by our Privacy Policy.

“Payment Method” means a current, valid, accepted method of payment, which may be updated from time to time, and which may include payment through your account with a third party. Unless you cancel your subscription before your billing date, you authorize us to charge the subscription fee for the next billing cycle to your Payment Method.

2. Registration

The registration procedure unfolds through multiple stages:

Initiation of Registration

The user begins the registration process by visiting and completing the registration form at https://hub.ahelp.net/register. During this process, the user is required to provide specific details including their name, email address, and a password.

Email Verification

Once the registration form is submitted, an email containing a verification link will be dispatched to the user’s specified email address. This email serves to confirm the authenticity of the email address provided during registration.

Account Activation

To finalize the registration and activate the account, the user must click on the verification link provided in the email. Doing so will redirect the user to the AHelp Learning Hub. Upon successful verification, the user’s account will be activated, granting them full access to the platform.

By completing these steps, the user acknowledges and agrees to the platform’s terms, conditions, and any associated policies.

3. Registration Obligations

You certify that:

You have reached the age of majority in the province or state of residence.
You are not barred from receiving service or products under applicable law.
You are able to enter into a binding legal obligation
You will not attempt any activity that is illegal or will cause harm to our services or our users.
Your use of any service offered by AHelp will comply with these Terms and Conditions.

4. Terms of Service

AHelp.com functions as a digital learning centre committed to promoting student achievement and success through its range of Products and Services. Our services are engineered to help students in enhancing their academic performance.

Our Services include, among others, the following:

AI Writing tool
AI Detector
Plagcheck
Essay Topic Finder
Paraphraser
Summarizer
Essay Grader
Assorted complimentary tools
PlagFix
Language Translator

The range of services will be continually updated and broadened. We do not guarantee that any of these services will be available at all time.

Any single action on one of the available Services on the Website, such as listed above, is considered as a separate Service on AHelp. In order to start using our Services, Users need to cover the charges of the selected Service with their credits.

We provide our Products and Services for the credits which User will receive after registration.

AHelp.com does not hold liability in situations where the Products and Services do not meet User expectations. The Services are provided on “as is” basis.

While AHelp.com will strive to rectify any issues, it is not obligated to do so. The resolution of any disputes rests solely at the discretion of AHelp.com.

NEITHER AHELP.COM NOR ITS LEGAL ENTITY, DIRECTORS, OFFICERS, EMPLOYEES, CONTRACTORS, AGENTS, INTERNS, SUPPLIERS, SERVICE PROVIDERS, PARTNERS OR SPONSORS ARE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY LOSS, INJURY OR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY, PUNITIVE OR OTHER DAMAGES UNDER ANY CONTRACT, NEGLIGENCE, STRICT LIABILITY OR OTHER THEORY ARISING FROM OR RELATED IN ANY WAY TO (i) THE USE OF OR INABILITY TO USE THE WEBSITE OR THE PRODUCTS AND SERVICES; (ii) ANY CONTENT PRESENT ON THE WEBSITE AND/OR THE PRODUCTS AND SERVICES; (iii) STATEMENTS OR CONDUCT MADE PUBLICLY AVAILABLE ON THE WEBSITE AND/OR THE PRODUCTS AND SERVICES; (iv) ANY PRODUCT OR SERVICE ACQUIRED THROUGH THE WEBSITE; (v) ANY ACTION INITIATED IN RESPONSE TO OR AS A CONSEQUENCE OF ANY INFORMATION ACCESSIBLE ON THE WEBSITE OR THE PRODUCTS AND SERVICES.

5. Subscription

Your subscription plan will continue on a 30-days basis until terminated. To use our Services you must have Internet access, an internet ready device, a valid working Email, and provide us with one or more Payment Methods. To receive AHelp Hub account info and communication, a valid working Email is required. We are not responsible for invalid Emails provided on sign up.

6. Cancellation of Subscription

Subscribers may cancel their subscription at any time according to the terms outlined in our Policies. For more detailed information on how cancellations and refunds are processed, please refer to our Subscription Cancellation and Refund Policy.

Our customer support team is available to assist with the process and can be contacted directly if additional help is needed. Please be prepared to verify your identity as required for the security and privacy of your account.

7. Subscription’s Pricing Plans

Within our complimentary usage model, every User is allocated 3 credits daily, facilitating actions within the available services. These credits are replenished for all users on a 24-hour cycle at no additional charge.

Should the User exhaust their daily credits, they have the option to transition to one of our paid subscriptions plans, where daily credit limitations are not applicable.

Subscription Plans:

— Free:
Grants users 3 credits daily, refreshed every 24 hours.

— Essentials:
Priced at $9.95 monthly, it provides Users with 400 credits for a duration of 30 days. Note: These credits are non-renewable within the 30-day period.

— Productive:
For a monthly fee of $19.95, Users receive 4000 credits valid for the month.

The list of effective subscription plans may be amended from time to time. Current offers will be available at Pricing page.

8. Fair Usage Policy

The “Fair Usage Policy” implies that even if you have subscribed to an “unlimited” usage or any other non-specific usage plan, the usage is still subject to reasonable limits determined by AHelp at its own discretion, with the aim of preventing misuse of site services and use cases that the site may not be able to handle (like cases when you try to misuse the Service, resell it or otherwise violate these Terms). This policy is designed to ensure that the majority of users can use the site services without any issues. By subscribing to the site services, you accept and acknowledge the Fair Usage Policy.

9. Personal Data and payment information: use and security

For details of how we collect, use and store your Personal Data, including your personal data and payment details, please see our Privacy Policy.

10. Use of the Website; termination and suspension of use

You may access the Website solely for Your own personal, non-commercial use.
You must not use any part of the Website for any illegal purpose. In particular, You may not use the Website for any of the following purposes:
disseminating any unlawful, harassing, defamatory, abusive, threatening, harmful, obscene, or otherwise objectionable material or otherwise breaching any laws;
transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code(s) of practice;
interfering with any other person’s use of the Website; or
making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
If You breach any of the provisions of these Terms, You will be responsible for any losses and costs resulting from your breach.
We may terminate your use of the Website if you breach any of these Terms.
If we reasonably suspect your use of the Website is affecting the lawful operation of the Website or may adversely affect other Client, we may suspend your access to the Website at any time while we investigate the position.

11. Intellectual Property Rights (“IPRs”)

All rights and permissions not expressly granted herein are reserved by AHelp.
AHelp grants you a limited, revocable, non- exclusive, non-transferable, non-assignable, non-sublicensable right and licence to use, for User’s personal and non-commercial purposes, the Services and any API guidelines solely provided that User adheres to all of the terms and conditions of these Terms. The foregoing is an express limited use licence and not an assignment, sale, or other transfer of the Services or any patents, copyrights, trade secrets, moral rights, trademarks, know-how, or any related or other rights or interests or other intangible assets recognized under any laws, regulations, or international conventions, in any country or jurisdiction in the world of AHelp or its licensors. Subject to the prohibitions of Section 11, any rights not expressly licensed pursuant to this section are reserved and upon termination of these Terms, all rights which are licensed shall terminate.
You hereby grants Us an unlimited, irrevocable, worldwide, non- exclusive, transferable, assignable, royalty-free, sublicensable right and license to use your content for any purpose including, without limitation, developing the AHelp technology or the technology of its affiliates, providing tailored Services experiences to You. The non-exclusive license hereby granted to AHelp under this Section will extend to any associated Intellectual Property Rights in the user content and will continue in perpetuity, notwithstanding the termination of this Terms
To the fullest extent permitted by law, You will own all rights, title, and interest in Product including, without limitation, all Intellectual Property Rights therein. You hereby grants Us an unlimited, irrevocable, worldwide, non-exclusive, transferable, assignable, royalty-free, sublicensable right and license to use, store, reproduce, publish and publicly display, modify and create derivative works of the Product and Intellectual Property rights which may be contained therein, as well as all other rights necessary to use and exercise all rights in the Product in connection with the Services and/or otherwise in connection with the AHelp business for any purpose.

12. Disclaimer and Limitation of liability

The Website is accessed via the World Wide Web, which is independent of us. Your use of the World Wide Web is solely at Your own risk and subject to all applicable national and international laws and regulations. We do not represent that the Website is appropriate or available for use in any jurisdiction.
The Website may contain hyperlinks to websites and resources owned by third parties. These third-party websites and resources may have their own terms of use and privacy policies and you should review them. We do not accept any responsibility or liability for any third-party websites and resources and Your access and use of such services and content is at Your own risk. Before supplying any personal information to any other website, we recommend that you check that website`s policies.
In no event will we be liable for any loss or damage arising as a result of any modifications we may make to the Website.
We will not have any liability to You or any other person, whether arising out of or in connection with the Products and/or Services including but not limited to
- phone, electronic, hardware or software, network, Internet, email, or computer malfunctions, failures or difficulties of any kind;
- failed, incomplete, garbled or delayed computer and/or email transmissions;
- any condition caused by events beyond the control of the company that might cause the Product and/or Services to be (as applicable) delayed, disrupted, or corrupted;
- any injuries, losses, or damages of any kind arising in connection with, or as a result of, utilizing the Services; or
- any printing or typographical errors in any Product(s).
We will not have any liability to You or any other person, whether arising out of or in connection with your use of the Website, or Your inability to use the Website, or for any other reason including, without limitation, for: any matters due to any events outside our reasonable control; or any unforeseeable losses or damages.
Nothing contained in these Terms is intended to limit or exclude any liability for death or personal injury arising from negligence, or for fraudulent misrepresentation, or any other liability which may not be limited or excluded by law or intended to affect Your statutory rights as a consumer.

13. Miscellaneous

You may not transfer any of Your rights under these Terms to any other person. We may transfer our rights under these Terms to another business where we reasonably believe Your rights will not be affected.
If you breach these Terms, and we choose to ignore this, we will still be entitled to rely on our rights and remedies at a later date or in any other situation where you breach these Terms.

14. Notices

Unless otherwise stated in these Terms, all communication between You and us shall be made via email.

15. Governing law and jurisdiction

These Terms are governed by the laws of the Republic of Cyprus.
In the event of any dispute between you and us, where you are acting as a consumer, you can take the matter to the Cyprus Consumer Center for Alternative Dispute Resolution. More details can be found at https://adrcyprus.com/en/.
In addition, both You and we agree to bring any dispute in arbitration on an individual basis only, and not on a class, collective, or representative basis on behalf of others. There will be no right or authority for any dispute to be brought, heard or arbitrated as a class, collective, representative or private attorney general action, or as a member in any such class, collective, representative or private attorney general proceeding.

16. Amendments

We reserve the right at any time to (i) change any information, specifications, features or functions of the Website or Services (ii) suspend or discontinue, temporarily or permanently, any or all of the Services or any part of the Website, including the availability of any feature, database or content, or (iii) impose limits on certain features and Services or restrict access to parts or all of the Services, in each case with or without prior notice and without any liability to You or any third party. We will use commercially reasonable efforts to notify You of changes to the Services and/or Website that, in our reasonable opinion, have the effect of materially and adversely diminishing the functionality of the Services You are interested in when using Website.
We may from time to time update or revise these Terms. If we update or revise these Terms, we will notify You either by email to Your most recently provided email address, by posting the updated or revised Terms on the Website or by any other manner chosen by us in our commercially reasonable discretion. Your use of the Website or Services following any such update or revision constitutes Your agreement to be bound by and comply with these Terms as updated or revised or You may be asked to give your explicit consent to be bound by new Terms. It is your responsibility to review the Terms periodically.

17. Contact details

If you require further information about the Website or our Services, please contact us at [email protected].

Policy Versions

Version 1. Last modified: August 08, 2023