AHelp Support

Go to your account settings by clicking on your username, click the "Change Password" button, enter a new password, and confirm it.

Go to your account settings by clicking on your username to view your current subscription. To change it, go to the "Your Plan" tab and make the changes if needed.

You can securely pay with any major credit card through our Stripe checkout.

To cancel your subscription, follow these simple steps:

• Click on your account icon.
• Go to the "Your Plan" tab.
• Confirm your choice to complete the cancellation.

You can cancel your subscription or contact our support team, and we'll delete it for you.

Review our refund policy to see if you qualify, then email us with your order information and a short description of the problem.

Sign up with your email or through Google. Check out the list of tools on the start page, and adjust your inputs and settings to fit your needs. The more specific your input, the better the results you'll get.

1 credit = 1 page for AI detection, plagiarism check, or essay writing. 1 page = 250 words. It means that a document of 1,000 words would need 4 credits to check for AI.

The AHelp AI Detector finds content created by AI models like ChatGPT, Claude, and Bard. It helps you see if a text was written by AI or a human.

Yes, we’ve updated our editor, so you can easily improve the text right inside your dashboard. Simply highlight the text and use the pop-up menu to make your text shorter, longer, or paraphrase it. Then you can easily download the ready paper in .docx format.

No, AHelp does not keep your texts after a plagiarism check. Your work is checked in real-time. We don’t store it once the check is done.

All your documents are available in the "My Documents" tab. You can easily view, download, or delete them.

All users can access our tools for free. The Essential and Productive plans offer more credits, improved features, and advanced options.

Our Citation Generator supports all major styles, including APA, MLA, Chicago, Harvard, and more. You can view the full list by entering the tool itself.

Yes, AHelp is multilingual. It supports 7+ languages, including French, Spanish, and more.

We have promotions from time to time. Stay updated on the offers on our website and follow us on social media for more information.

No, we don't share your data or texts with anyone else. Your privacy is very important to us.

If you encounter a bug in AHelp, try these quick fixes:

• Clear your browser cache.
• Enable third-party cookies.
• Use a different browser.
• Turn off other extensions.

Make sure you've registered an account and used the correct login and password. Alternatively, you may need to reset your password if you've forgotten it.

The issue might be that you've reached your daily or monthly credit limit. You can wait for more credits to become available or upgrade your plan for more.

Try uninstalling it, clearing your browser cookies, and then reinstalling the extension on Google Chrome or Microsoft Edge.